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Shipping Options
Explains available options such as warehouse pickup, parcel, LTL, FTL, buyer-arranged freight, and Atlas-arranged freight.
This Shipping Policy explains how Atlas Wholesale Group handles domestic and international shipping for wholesale inventory, pallets, bulk orders, and truckload shipments.
Explains available options such as warehouse pickup, parcel, LTL, FTL, buyer-arranged freight, and Atlas-arranged freight.
Explains how wholesale orders can be shipped within the United States and what information is required for delivery.
Explains less-than-truckload shipping for palletized wholesale orders.
Explains full-truckload shipping for larger wholesale inventory purchases.
Explains how experienced buyers can use their own carrier, broker, or freight provider where permitted.
Explains how Atlas may help coordinate available freight options for eligible orders.
Explains international shipping options such as air freight, ocean freight, road/rail, and freight forwarding.
The Atlas logistics model specifically includes domestic pickup, parcel, LTL, FTL, buyer-arranged freight, Atlas-arranged freight, and international forwarding options.
Explains how freight costs may depend on pallet count, dimensions, weight, freight class, origin, destination, carrier, and shipping method.
Explains estimated dispatch and delivery times and why delivery dates can vary by carrier, destination, customs, and other circumstances.
Explains shipment milestone updates such as preparing, booked, collected, in transit, customs, out for delivery, and delivered.
Explains that international buyers may be responsible for customs clearance, import duties, taxes, brokerage, and destination charges unless otherwise stated in the applicable order terms.
Explains what buyers should do if a shipment arrives damaged, short, delayed, refused, or otherwise different from the expected delivery.
Explains how delivery-address changes should be requested and that additional carrier charges may apply.
Explains that certain products, destinations, or shipment methods may have restrictions.
Provides instructions for contacting Atlas regarding freight quotes, tracking, delivery problems, or international shipping.